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Secretarial support meets powerful practice management

Human-led assistance with intelligent automation so your clinic runs itself: bookings, billing, letters, and dictation all handled from one place.

Speak to an Expert Book a Demo

Flexible terms

30-day rolling contract

iOS & Android Mobile Apps

Upload notes in seconds

24/7

Financial access online

Free Onboarding

ISO 27001 certified

Trusted by Clinicians

AXA
Aviva
BUPA
Beacon Hospital
Beaumont
Blackrock Clinic
Bon Secours
Bupa
Cigna
Cromwell Hospital
GARDA
Galway Clinic
Harley Street Clinic
Healix
LAYA
London Bridge Hospital
Mater Private
Nuffield Health
Spire
The London Clinic
The Princess Grace Hospital
UPMC
VHI
WPA
Irish Life Health
Consultant freed up to focus on patient care

You didn’t train to manage admin

Endless letters, billing errors, missed referrals — it’s the hidden tax of private practice. Medserv combines secretarial support and automation so your day runs seamlessly from dictation to discharge.

See how Medserv saves up to 12 hours a week

Dictate & Draft Letters Instantly

via AI-assisted transcription or via human secretary

Integrated Billing

Invoices, insurance claims & reminders without manual input

Smart Scheduling

Multi-clinic calendars, reminders, and online payment links

Secretarial Support

Experienced team to handle communications and correspondence

Workflows

Automate repetitive admin: letters, payments, tasks

Fully Secure & Compliant

GDPR compliant, encrypted communications

Over

5,000

providers

More than

€1bn

in healthcare claims billed annually

Operating In

500+

hospitals

Here’s how we can help streamline your practice

  1. 1

    Onboard your practice

    We migrate your data and create your templates.

  2. 2

    Set your rules

    Define how bookings, letters and billing flow.

  3. 3

    Go live

    You focus on your patient, your secretaries handle the rest.

  • Import Patients
  • Map Documents
  • Create Templates & Booking Forms
  • Set Invoice Follow Up Rules

Where automation stops, our secretaries step in

Draft letters, chase unpaid invoices, locate GP details. Our team handles the admin AI can’t. Every client gets a named secretary who works within your Medserv workspace.

Meet the Medserv Secretarial Team
Medserv Secretarial Team

Stop juggling admin and start growing your practice

Medserv blends expert secretarial support with advanced practice management software. It’s how private practice runs better.

Frequently asked questions

How long does setup take?
It can take up to 8 weeks, depending on your data migration needs.
What happens if I already have a secretary?
You can continue working with them, or use Medserv for overflow.
How secure is patient data?
We use industry-leading encryption and are fully GDPR compliant.
Do you work with small or solo consultants?
Yes, we offer tailored solutions for individual consultants.

How we work with you

1. Discovery Call

Discuss your practice’s needs

2. System Setup

Configure your system

3. Data Migration

Import your existing client records

4. Go Live

Meet your secretary and issue logins

5. Continuous Support

Ongoing technical support