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Patient support

Medserv supports patients by making healthcare billing clearer, simpler, and easier to manage. Use this page to pay a bill, complete a claim, find answers to common billing questions, or contact our patient support team.

Pay Your Bill

Settle a Medserv invoice quickly and securely online with your reference number and PIN.

Pay your bill

Complete Your Claim

If your treatment is covered by private health insurance, complete your claim online via eClaim.

Complete your claim

Patient Billing FAQs

Answers to common questions about paying a bill, understanding your invoice and completing a claim.

Read the FAQs

Contact Patient Support

Can’t find what you need? Our patient support team is here Monday to Friday, 9:00–17:30.

Contact support

Why you may have heard from us

Medserv provides billing and administration services on behalf of consultants, hospitals and clinics across Ireland. If you were treated privately, your invoice and any follow-up may come from us on the provider’s behalf.

Your invoice and any letter, email or text from us includes a unique reference number and PIN — you’ll need both to pay online. Lost them? Our patient support team can help you retrieve your details.